2456089 - Error Message "Value X is missing in <ProductType>. Restore value before finish scoping"

When you try to Finish Project, you get the below error

Value X is missing in <ProductType>. Restore value before finish scoping

(Where X represents the value which is Missing)

1. Go to Business configuration Work center
2. Select Implementation Project view
3. Select Edit Project Scope
4. Go to step 3. Scoping
5. Expand Service / Customer Care
6. Check the box Service and Repair
7. Select Finish

The Value ‘X’ should be available only after selecting the General business data-> products->material. But currently this was not configured in the system.

To Configure this please follow the below steps:

1. Go to Business Configuration WorkCentre
2. Select the Implementation Projects view
3. Select Edit project scope
4. Select Next and Next and go to step Scoping
5. Expand the Scoping Element General Business Data
6. Expand Scoping Element Products
7. Check the checkboxes for Products and Materials

Once you have saved the changes made above you will be able to Finalize Scoping Changes for Service and Repair too.

Finish, Project, Product , KBA , LOD-CRM-SRP , Service Request Processing , How To