Symptom
Learning page loads but users cannot see any data as Blank Home Page appears
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
Log in to Learning Home page as Any user.
Observe a blank home page with no Tile appearing
Cause
The problem is with the particular environment the customer is using e.g. browser and machine.
Learning Management System(LMS) is opened in corporate mode of I.E, that is not recommended from SAP side, As Learning Management System should not be used in corporate mode.
Resolution
Please remove Learning Management System(LMS) from opening in corporate mode, the issue will be resolved.
The removal of Learning Management System(LMS) from the Corporate mode will be done by customer's IT team.
Keywords
Learning Management System(LMS) does not load, corporate mode, user side, blank page, Blank Tile, browser, machine, IT team, removal, I.E, environment , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem
SAP Knowledge Base Article - Public