SAP Knowledge Base Article - Public

2456465 - Net Pricing is not Determined Automatically in a Sales Order

Symptom

While creating a Sales Order, you will notice that the Net Pricing is not determined automatically.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales work center;
  2. Click on view Sales Orders;
  3. Click on New button;
  4. Fill data like Account and product;
  5. Select save and open;
  6. Go To Product Tab;
  7. You can see the net price is not determined.

Cause

You should define your own document type which is of type internal only. Standard orders delivered in standard use type external pricing.

Resolution

  1. Go to Business Configuration work center;
  2. Click on Overview;
  3. Search for Sales Order Activity;
  4. Click on maintain document types;
  5. Select Document type as or;

  6. In the column Maintenance Mode, maintain the value Internal & External.

The behavior should be solved.

Keywords

Sales , Sales order , price determination , discount list , KBA , sales order , pricing , internal pricing , net price , price list , product , external pricing , LOD-LE-CQP-CO , Lean Sales Orders , How To

Product

SAP Cloud for Customer add-ins all versions