Currently the business runs only one loyalty program that runs worldwide, the points earned from the loyalty program are set to expire after 2 years from the date that they were earned, if they have not been redeemed.
But the business want exempt a group of loyalty members that belong to a single location (country) from getting their points expired, because a law specific to that location will not allow to points to expire based on a time limit.
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Loyalty point expires after 2 years if not Redeem, exempt the a loyalty group members from getting their points expired , KBA , CRM-LOY-RRG , Reward Rule & Rule Group , CRM-LOY , Loyalty , Problem
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