SAP Knowledge Base Article - Public

2457028 - Z Party Role Code Added Under "Other Org Unit Party" Party Category is Missing in Party Role Assignment

Symptom

You have created Z Party Role Code under Party Category Other Org Unit Party but this Z Party Role Code is missing in Party Role Assignment while creating Activities.

Reproducing the Issue

Step 1:

  1. Go to Business Configuration work center
  2. Search and Edit the fine tuning activity Activities
  3. Maintain the Party Role in any of the Activities

Step 2:

  1. Go to Activities work center
  2. Create a Task Activity (for example) and go to Party Role Assignment

Here the newly created Party Role is missing

Resolution

We currently only support the addition of Other Party Z-role category party to Activities, not Other Org Unit Party or Other Z-Role categories.

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711