SAP Knowledge Base Article - Public

2457188 - Cannot Add Goal or Competency to Form - Performance Management


The user cannot add objectives or add competencies directly to the form even if  "Allow add objective" and "Allow add competency" are enabled in Manage Templates.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Go to Admin Center > Performance Management > Manage Templates > Performance Review
  2. Select your template
  3. Click on Edit Fields and Sections, and then select a Goal or Competency section
  4. Click on Show advanced settings...
  5. Check "  for goals, or "Allow users to add competencies" for competency sections
  6. Save the template, and launch the form
  7. There will be no "Add Goal/Competency" button on the section


Form templates need to have action permissions configured to allow specific roles access to the button.


  1. Open the template in Manage Templates and go to the problem section
  2. Click on Show advanced options...
  3. Scroll to the very bottom
  4. Click on [X] Action Permission(s) defined. Click to modify.
  5. Check if there are any existing permissions for "Add Item"
  6. Ensure that at least one of them has the type "Enabled," with the exact role specified to have the access as shown below:

    screenshot action permission.png

  7. Click Done, and then Save
  8. Relaunch the form

See Also

KB Article 2086613 - Top 10 Reasons Competencies are Missing in a Performance Form


SF, SuccessFactors, performance, PM, form, action-permission, add-item, PMv12A, advanced options, manage templates, action, permission, add item, add, competency, goal, objective, role, step, route step, field , KBA , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , Problem


SAP SuccessFactors Performance & Goals all versions