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2457231 - Error ERROR_WEBSERVICE_RUNTIME_INIT in RZ21

Symptom

  1. You have configured a system or host to be monitored by a central monitoring system (CEN), however, information is not displayed in transaction ST06, OS07N or RZ20;

  2. In transaction RZ21, you see that agent for that host or system is showing the status SHUTDOWN;

    KBA1.png

  3. When testing the connection to this agent in SHUTDOWN status using the Test Connection button, as per the below image;

    KBA2.png

    you see one of the following errors displayed.

    ERROR_WEBSERVICE_RUNTIME_INIT No logical port 'SAPCCMSR_<hostname>_99' exists OR
    ERROR_WEBSERVICE_RUNTIME_INIT No logical port 'SAPCCM4X_<hostname>_<xx>' exists


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Environment

SAP NetWeaver
SAP ERP
SAP S/4HANA

Product

SAP NetWeaver all versions

Keywords

CEN, monitoring, RZ20, RZ21, ST06, ST06_old, OS07, OS07N, statistics, metrics, ports, communication, RFC, web services. , KBA , BC-CCM-MON , CCMS Monitoring & Alerting , Problem

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