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2457391 - [EXPERT WEBINAR] Troubleshooting Agentry Performance Issue


This document contains a 24-minute Expert Webinar on the topic "Troubleshooting Agentry Performance Issue"

In this Expert Webinar you will learn about how to analyze the Agentry Performance problem from client to server and from server to backend system. The performance issues are classified as Offline Mode and Online Mode, the intention of this webinar is to provide you with a clear undersanding on what is Offline Mode issue, what is Online Mode issue, how to monitor the issue and find the root cause via relevant logs, provide recommendation for some common performance issues and how to do some configuration on client side, server side and backend side to improve Agentry performance. You would find all the important KBAs related to Agentry performance issue are included also in this session.


  • Performance Characteristic
  • Offline Performance
  • Online Performance
  • Example
  • Additional General Check

Duration: 24 minutes



  • SAP Mobile Platform Runtime 3.x
  • SAP Mobile Platform SDK 3.x
  • Agentry Client for iOS, Android or Windows platform
  • SAP Work Manager 6.x
  • SAP Inventory Manager 4.x
  • SAP Sales Manager 1.x
  • SAP CRM Service Manager 4.x
  • Agentry AddOn: SMERP, SMFND

Target audience:

  • SAP System Admins
  • Key users
  • End-users

Knowledge level:

  • Intermediate


SAP CRM Service Manager 4.0.0 ; SAP CRM Service Manager 4.1.0 ; SAP CRM Service Manager 4.2.0 ; SAP CRM Service Manager 4.3.0 ; SAP CRM Service Manager 4.4.0 ; SAP Inventory Manager 4.0 ; SAP Inventory Manager 4.1 ; SAP Inventory Manager 4.2 ; SAP Inventory Manager 4.3 ; SAP Mobile Platform 3.0 ; SAP Mobile Platform 3.1 ; SAP Mobile Platform SDK 3.0 ; SAP Sales Manager 1.1 ; SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4


Agentry, SMP, Performance, Client, Server, Backend, ECC, ERP, Application , KBA , gscchina_video , MOB-SYC-SAP , Syclo Mobility for SAP backend , How To

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