SAP Knowledge Base Article - Public

2457500 - Time Account Balance Shown When Hide Account Balance Flag is set to Yes

Symptom

Time Account Balance is shown when Hide Account Balance flag for the Time Type in Time Profile is set to Yes

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Employee Central - Time Off

Reproducing the Issue

1. Go to Admin Center > Manage Time Off Structures then check the Time Profile assigned to the employee. Note that the Hide Account Balance flag for Paid Time Off time type is set to Yes.

TimeProfile_Test.png

2. Proxy / login as the employee and navigate to Time Off page.

3. Click on information icon to view the time account balances and note that the balance for Paid Time Off is shown.

TimeAccountSnapshot.png

Cause

At least one Time Type assigned to the Time Profile is using the same Time Account Type assigned to the first Time Type but the Hide Account Balance flag for this Time Type is set to No.

In our example, the Time Account Type assigned to Paid Time Off time type is TAT_PTO.

PTOTEST_TAT.png

Half Day Paid Time Off is also using the same Time Account Type as that of the Paid Time Off Time Type.

HalfDayPTO_TAT.png

 However, the Hide Account Balance flag for the Half Day PTO is set to No.

HideFlag_HalfDayPTO.png

Resolution

If more than one Time Type is using the same Time Account Type, the Hide Account Balance for these Time Types must be explicitly set to 'Yes'.

To change the settings for the Time Types:

1. Go to Admin Center > Manage Time Off Structures.

2. Search for the time profile in question and then make necessary corrections by clicking on Details link for the time types and set the Hide Account Balance flag to Yes.

ChangeHideFlag_TT.png

Once settings have been properly set, the time account balance for the time type should no longer be shown.

TimeAccountSnapshot2.png

Keywords

Time Account Balance, Time type, time profile, hide account balance, time account snapshot, time off, ECT-71335 , KBA , time off , time type , time profile , hide account balance , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions