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2458013 - OLAP connection error occurs when refresh an AO workbook

Symptom

Below error occurs when refresh an AO workbook：

  • Cannot retrieve InfoObject from BIP server; InfoObject ID is XXXX
  • Unknown connection XXX on system XXX. To access connection XXX, log on to a different BusinessObjects BI platform system
  • Exception occurred while trying to connect to system XXX for data source XXX (ID-103012)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Analysis for Microsoft Office
  • SAP BusinessObjects Business Intelligence platform 4.X

Product

SAP Analysis for Microsoft Office all versions ; SAP BusinessObjects Business Intelligence platform all versions

Keywords

Analysis for Office, Analysis for Excel, refresh, Replace System , KBA , BI-RA-AO-XLA , Excel Addin , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem

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