2458300 - Information Required for Business Configuration in Implementation

Probing questions are to be applied and adapted depending on the context of a reported problem.

Exception/Dump/Error message:

• Is this test System or Productive system?
• Is the issue occurring in a Change project or Implementation project? If change project, specify the Name.
• Is the issue occurring while accessing Scoping or finetuning?
• Is the issue specific to a particular scoping/finetuning? If yes, specify
• Is the issue specific to a user? If yes, specify
• Is the scoping/finetuning, standard or create with custom solution? If custom solution, specify the solution details
• Which action triggers the dump (Ex: Save, change and so on)?
• Exact steps to reproduce the issue?
• Provide the complete error message

System is not working as expected

• What is not working?
• What is the expected behavior
• Is PDI solution involved in the configuration?
• Do you have an example, where the system was working as per your expectation?

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