SAP Knowledge Base Article - Preview

2458489 - Message "Our records indicate that your user does not belong to any global account" on SAP BTP Cockpit

Symptom

A user is unable to access accounts in SAP BTP Cockpit, the following message is displayed:

  • Our records indicate that your user does not belong to any global account.

belongKBA.png


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Environment

SAP Business Technology Platform

Product

SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Business Technology Platform all versions

Keywords

btp, access, tenant, data center, add user, cockpit access, account administrator, Our records indicate that your user does not belong to any region , KBA , scp , sap cloud platform , BC-NEO-CIS , Commercial Infrastructure , Problem

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