Symptom
A user is unable to access accounts in SAP BTP Cockpit, the following message is displayed:
- Our records indicate that your user does not belong to any global account.
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Environment
SAP Business Technology Platform
Product
SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Business Technology Platform all versions
Keywords
btp, access, tenant, data center, add user, cockpit access, account administrator, Our records indicate that your user does not belong to any region , KBA , scp , sap cloud platform , BC-NEO-CIS , Commercial Infrastructure , Problem
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