SAP Knowledge Base Article - Public

2458514 - Error while configuring benefits section


Getting below error while configuring benefit section:

"To proceed, import the predefined template from SMP or SuccessStore Once you import the template, you can customize the list of available benefit sections. Note: This is a one-time activity. Modifications or customization of benefit sections can't be undone."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central
  • Global Benefits

Reproducing the Issue

Navigate to admin center---->Configure sections for benefits---->Below error pops up

benefit section.JPG


Benefits section package is not imported.


  1. Go to admin centre > import and export data
  2. select import data in the drop down
  3. click on success store
  4. select the radio button for Predefined Benefits Sections  and click on import.

See Also

Configure benefits section


Configure benefits section, template to import benefit section , KBA , LOD-SF-EC-GBF , Global Benefits , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions