SAP Knowledge Base Article - Public

2458584 - EST Time Zone Displays One Hour Off in People Profile Header- Not EC Enabled

Symptom

Employee Profile or People Profile Header displays EST time one hour off during DST.

Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

Employee Profile Header displays EST Local Time one hour off from the EST correct time during DST.

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User has EST Time Zone in the User Data File

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Instance does not have Employee Central enabled

Cause

This issue customer is facing results from the time zone value 'EST'. EST (Eastern Standard Time) is always in standard time - it does not take daylight saving into consideration. As we know, areas that use EST are now using EDT (Eastern Daylight Time) which is 1 hour ahead of EST. That's why we see incorrect local time which is actually in EST and 1 hour behind the actual time.

 To always display correct local time for Eastern Time, you should change the time zone value to 'America/New_York'. With it, daylight saving time is always considered when EDT is being used at the areas. For other time zones, please refer to the following Wiki page to get correct time zone value. For example, for PST, you should use 'America/Los_Angeles'.

https://en.wikipedia.org/wiki/List_of_tz_database_time_zones

Keywords

Local Time, Time Zone, DST, EST, Header, Time, Daylight Saving Time, Eastern Standard Time , KBA , LOD-SF-EP-HED , People Profile Header Ribbon , Problem

Product

SAP SuccessFactors HCM Suite all versions