SAP Knowledge Base Article - Public

2458922 - SFSFOnboardingUpdateNewHire_Out - PI Communication Channel configuration

Symptom

  • Onboarding Integration reports are failing when sending the confirmation information from ERP to SuccessFactors BizX.
  • In SXMB_MONI transaction, you see that the errors comes from SFSFOnboardingUpdateNewHire_Out receiver:
    Error:com.sap.engine.interfaces.messaging.api.exception.MessagingException: com.sap.engine.interfaces.messaging.api.exception.MessagingException: SOAP: Response message contains an errorXIAdapter/PARSING/ADAPTER.SOAP_EXCEPTION - soap fault: The request element <OnboardingCandidateInfo xmlns=''> was not recognized

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems.Any resemblance to real data is purely coincidental.”

Environment

  • Integration Add-On for SAP ERP HCM and SuccessFactors HCM Suite

Cause

Incorrect "Adapter Type" is set for the related communication channel.

Resolution

For SFSFOnboardingUpdateNewHire_Out, the related communication channel must use "SFSF" adapter type.

kba_sfi_2.png

kba_sfi_1.png

See Also

For further configuration regarding Onboarding Data integration in SAP PI, please check the guide below:
SAP Help: Integration Add-On for SAP ERP HCM and SuccessFactors HCM Suite

Keywords

Onboarding, Integration, SFSFOnboardingUpdateNewHire_Out, Communication, Channel, error, Message, SXMB_MONI, adapter framework, PO, Process Orchestration, Process Integration , KBA , PA-SFI-TM , Integration with SuccessFactors BizX Talent Management , PA-SFI-TM-MW , Middleware for SFSF BizX Talent Management , How To

Product

integration add-on for SAP ERP HCM and SAP SuccessFactors HCM all versions