SAP Knowledge Base Article - Preview

2458933 - Reminder and escalations emails are not triggered but notification works

Symptom

Configuration for GRC Notifications and Reminders and Escalations is all in place (refer to 'See Also' section). Notifications are arriving at the user's mail inbox normally, but reminders and escalations are not received.


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Environment

  • SAP GRC Process Control 10.1
  • SAP GRC Process Control 12.0

Product

SAP Process Control 10.1 ; SAP Process Control 12.0

Keywords

Reminder, reminders, reminder and escalation, reminder email, reminder e-mail, e-mail not received, email not received, email not triggered, SWWDHEX. , KBA , GRC-SPC-SA , Survey and Assessment , How To

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