SAP Knowledge Base Article - Public

2459189 - Advanced Info elements not showing in alphabetical order when comparing users in Talent Search v2

Symptom

When using the Compare functionality in Talent Search, the elements under Advanced Info tab display in alphabetical order, when visualizing the elements to select in Configure Fields. However, after selecting, the elements are not displayed in alphabetical order in the compare users view.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Succession Management
  • SAP SuccessFactors Talent Search v2

Reproducing the Issue

  1. Go to Succession > Talent Search;
  2. Search using the desired criteria;
  3. In the results page, select users to compare the information between them > Click "Compare" in the action bar;
  4. Click "Configure Fields" to select the information you want to compare;
  5. In Advanced Info tab, the elements are displayed in alphabetical order:

TS_CompareUsers_AdvInfo.jpg

  1. Select the elements to compare the users' information > Click "OK";
  2. The elements are not displayed in alphabetical order, in the Compare Users view:

TS_CompareUsers_View.jpg    

Cause

This is the current system behavior.

Resolution

Currently, background portlets (Advanced Info elements) show in alphabetical order, only under Configure Fields section. The elements selected will then be displayed in random order in Compare Users view.

However, if you consider this an important enhancement for your business, you can always share this idea in our Community so it can be considered to become a future enhancement. Though we may not be able to accommodate every suggestion, we do our best to accommodate ideas with a high level of interest from the community.

To have your idea considered and voted on by the community, and to track the interest of others in the community, follow the steps provides in the KBA 2090228 - How to submit enhancement requests for SAP SuccessFactors products.

Keywords

Talent Search, Compare user, TS, comparing users, advanced info elements, background elements, element, portlet, portlets, not in alphabetical order, displayed alphabetically , KBA , LOD-SF-SCM-TS , Talent Search , Problem

Product

SAP SuccessFactors Succession & Development all versions