SAP Knowledge Base Article - Public

2459229 - JAM Gamification expected behavior for LMS_ITEM_RATED & LMS_ITEM_SHARED Actions

Symptom

What is the expected behavior of the following LMS to JAM integrated Gamification Actions?

  • LMS_ITEM_RATED
  • LMS_ITEM_SHARED

Environment

SAP SuccessFactors Learning

Resolution

LMS_ITEM_RATED:

  • Each time the same user rates the same item, the rating is updated
  • The rating is not counted more than once

LMS_ITEM_SHARED:

  • Repeated Sharing of an Item by the same user is not considered new or separate and is only counted once

See Also

  • KBA 2438632 - How to enable Gamification in LMS
  • KBA 2454032 - Unable to View Achievements on SAP JAM Profile

Keywords

SF, SuccessFactors, LMS, Learning Management System, JAM, Item rate share action counts only once, multiple, single time, LMS_ITEM_RATED, LMS_ITEM_SHARED, gaming, gamification, integrate , KBA , LOD-SF-LMS-JAM , Integration with SAP Jam , How To

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors Learning all versions