SAP Knowledge Base Article - Preview

2459297 - UNAUTHORIZED and RFC_ERROR_SYSTEM_FAILURE errors from Performance Monitor

Symptom

When accessing Performance Monitor from Runtime Workbench (RWB) or PI Monitor (PIMON), after clicking in Start button you get the following error:
Message(s): -1.): Connection to Integration Server Lost -2.): Error class com.sap.aii.proxy.framework.core.BaseProxyException: Exception condition "UNAUTHORIZED" raised., error key: RFC_ERROR_SYSTEM_FAILURE

And from ABAP stack, you get the dump from ST22 with the following details:

PF performance monitor.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP NetWeaver
  • SAP Process Integration

Product

SAP NetWeaver all versions ; SAP Process Integration all versions

Keywords

SAPLSXMS_PF_GET_DATA, Performance Monitor, RFC_ERROR_SYSTEM_FAILURE, UNAUTHORIZED, Process Integration 7.0, PI 7.0, PI 7.01, PI 7.02, Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, 7.4, PI 7.4, 7.5, PI 7.5, XI. , KBA , BC-XI-IS-WKB , Runtime Workbench / Monitoring , BC-XI-IS , Integration Server , Problem

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