SAP Knowledge Base Article - Public

2459792 - Error message occurred while searching for an User in "jdmngGOObjectDefinition of an object loaded from local variable 'this'"

Symptom

  • Error message occurred while searching for a User in "People Search" toolbar.
  • Unable to search for a User.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Admin Center
  2. Search for any User
  3. Receive Application Error: errorId=685b3bd5-b352-4e39-ab4b-d26f69943ba0, timestamp=2017-04-18T00:44:58.009+1000

Actual SPLUNK error:

While trying to invoke the method com.successfactors.genericobject.bean.model.impl.GOObjectDefinition.isRBPSecured() of a null object loaded from field com.successfactors.jdmng.permission.JDMNGPermissionHandler.jdmngGOObjectDefinition of an object loaded from local variable 'this'

Cause

  1. Navigate to Admin Tools > Object Definition
  2. The system is unable to find the object definitions for 'Job Profile (JobProfile)' and 'Competency (CompetencyEntity)'

Resolution

  1. In provisioning > Navigate to 'Company Settings'
  2. Disable and then Re-Enable the 'JDM v2.0/Skills Management' feature

     If you do not have provisioning access, please contact support or your Provisioning partner to complete the first two steps.

  1. Log into Company Instance > Navigate to Admin Tools > Configure Object Definitions > Select 'Object Definition'

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  1. Select 'Job Profile' > Result: It loads Successfully

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  1. Select 'Competency' > Result: It loads Successfully

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  1. Navigate to Admin Center
  2. Perform a search for any active user in the system
  3. Result: Your search is now successful

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Keywords

ECT-72258, Object Definition, JobProfile, CompetencyEntity, JDMNGPermissionHandler.jdmngGOObjectDefinition, while trying to invoke the method com.successfactors.genericobject.bean.model.impl.GOObjectDefinition.isRBPSecured() of a null object loaded from field com.successfactors.jdmng.permission.JDMNGPermissionHandler.jdmngGOObjectDefinition of an object loaded from local variable 'this' , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile (Employee Profile / PP3) , LOD-SF-TIH-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors HCM Core 1702