2459850 - Goal Comments - Threaded Feedback Functionality - Goal Management

It is now possible for goal comments to display in thread style. Users are allowed to add, edit, and delete comments based on their permission.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Goal Management

Goal plans allow users to edit or delete their own comments. This feature is universal if you have comments configured in the XML form template as shown below:

 <field-definition id="comments" type="comment" required="false" detail="false" viewdefault="on" showlabel="true" field-show-coaching-advisor="false" cascade-update="push-down">

NOTE: The comment field is not visible in the goal when it is opened in edit mode. This is the correct and expected behavior.

If the XML form template is configured, the next steps are:

To Partners, please refer to the Goal Management Implementation Guide. For Configuration or Implementation assistance, please direct your questions to Partner Delivery Community.

1.  Configure a new added switch and turn it on in the goal plan template as shown here:

<switches><switch for="threaded-feedback" value="on"/></switches>

See screenshot below on where to insert the code block in the goal plan XML.

2. Add permissions (read/write) for the "comments" field:

View Goal Comments (Threaded Feedback) in the Performance Form:

It is also possible to display the comments given on a goal in the associated Performance Form goal section.

Note: As a customer, you do not have access to Provisioning. To complete tasks in Provisioning, contact your Implementation Partner. For our list of supported configuration changes, please refer to 2250190.

To display the "comments" field in the Goal Details tab of the Performance Form, this must be configured in the <form-layout> section of the Goal Plan XML Template, as follows:

     <td valign="top" width="10%">#if ($display.comments) <b>${label.comments}:</b><br>
     ${field.comments} #end</td>

Please refer to the following KBA which outlines how to configure the field in the <form-layout> section:

2404198 - How to add goal plan fields in the Objective Details or Goal Details tab - Performance Management

There is a UI change of comments in performance form in 2211 release.

UI in Legacy Goal management

UI in Latest Goal Management

Goal Management Admin Guide: Threaded Feedback

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