SAP Knowledge Base Article - Public

2460291 - New photo attachment - Mobile Time Off

Symptom

  • Add custom attachment field in Employee Time object.
  • When employee is using mobile App ( IOS ) to add attachment, it shows two options:
  1. New Photo
  2. Choose Existing   
  • If employee selects New Photo then it uses camera to take photo & employee can add it as an attachment.
  • When we are using the option New Photo then it is not saving the photo in mobile device.
  • It is uploading the photo directly into the attachment field.

Environment

SAP SuccessFactors Employee Central -  Mobile - Time Off

Resolution

  • This is a standard behavior as confirmed with the product team.
  • Attachment fields are supported again after temporarily disablement in previous release. You can see and use attachments from latest SAP SF Mobile app (v8.0.6) version. If this is not available in your Mobile SAP SF App then please make sure that your app is upgraded to latest release version from mobile device's app store.

Keywords

New photo time off, time off attachment, time off mobile, Failed to load document. Please try again later, Document load error , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC , Employee Central , LOD-SF-EC-TIM , Time Off , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1702