SAP Knowledge Base Article - Preview

2460364 - CRM IC: no link in activity clipboard for newly created follow up transaction of interaction record

Symptom

  • Entry in activity clipboard has no link for navigation
  • Not possible to navigate to newly created follow up transaction of interaction record


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

BT120_RET BT120_IHR ADJREQ , KBA , CRM-IC-FOL , Follow-Up Activities , CRM-IC-ACC , Activity Clipboard , CRM-IC-INR , Interaction Record , Problem

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