SAP Knowledge Base Article - Public

2460536 - Application error when selecting any field under Org Chart Configuration

Symptom

You are able to access the org chart configuration and also select the Position Organization Chart tab but if you try to check and uncheck an field you get an application error.

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Environment

SAP - successFactors - Employee Central - All Versions

Reproducing the Issue

  1. Go to Succession>Org Chart Configuration;
  2. Click on Position Organization Chart Configuration tab;
  3. Select any option and try to save;
  4. Get the application error;

Cause

Permission Issue

Resolution

Please make sure that the user has in his role the option Org Chart Configuration.

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Keywords

KBA , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central all versions