SAP Knowledge Base Article - Public

2460688 - Error "Action not enabled" appears when Customer Demand is Released with Stock Check.

Symptom

When Customer Demand is Released with Stock Check for a Sales Order Line item ABC-XY, System triggered error.*ABC-XY refers to Sales Order Line Item

Action not enabled 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics Control Work Center.
  2. Go to Customer Demand View.
  3. Search for Sales Order ABC.
  4. Select Go.
  5. Select Line item ABC-XY to be released and Select Release with Stock Check.

Error appears Action not enabled 

Cause

As there is no enough stock available for Confirmation of Demand, Hence this is causing the error.

Resolution

We need to ensure that there is sufficient Stock available in Stock Overview or in Supply planning Screen  before releasing the Demand in order to avoid the error.

System is working as designed.

Keywords

Action not enabled, Error "Action not enabled" appears when Customer Demand is Released with Stock Check , KBA , customer demand is released with stock , error appears action not enabled , AP-CR-CR , Customer Requirement , How To

Product

SAP Business ByDesign all versions