Symptom
The To-Do list continue showing a pending action for Calibration even with the session already completed.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Calibration
Reproducing the Issue
The Calibration session has been finalized, yet the session still appears as an overdue pending item in the Team Calibration Summary tile:
Resolution
- The finalized Calibration Session will not disappear automatically from the Calibration Dossier.
- Remove the item by opening the session and clicking "Dismiss To-Do" button:
Note: this will only apply for instances using Home Page v3.
See Also
KB article 2251229 - Home Page v3 - Team Summary Tile
Keywords
todo, invalid, Home Page V3, Success Factors, SF, CAL , KBA , LOD-SF-CAL-POD , Home Page, Pods and Portlets, To Do List , Problem