Symptom
How to trigger surveys for classes?
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Environment
SAP SuccessFactors Learning
Resolution
There are two ways to trigger the surveys.
Basic requirements for a survey to be triggered:
- The survey is active and published >
- the survey is associated with the item >
- the completion status granted to the user is configured to assign surveys >
- In case of a follow-up survey, Course Feedback and Follow-Up Surveys Email Notification automatic process is scheduled and running.
The survey can be associated to the item by accessing this entity and going to the survey tab.
Method 1:
- When a Learning admin/Learning instructor records learning for the users.
Method 2:
- A Learning admin can initiate the survey assignment by clicking "Initiate Surveys" from the "Actions" section of the class.
- Please note, it only works before the completion has been granted.
Note: The survey is tied to the item itself, therefore it is not possible to trigger the survey based on the segments within a class. It is triggered by the completion of the item, or it can be assigned as a content object of the item as a "pre-test" (see the SAP Help Portal Adding Pre-Tests and Post-Tests to a Learning Item section for more information).
See Also
Keywords
learning, lms, user, survey, evaluation, level, 1, 3, follow, up, follow-up, trigger, initiate, assign, item, class , KBA , LOD-SF-LMS-EVA , Surveys , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-NOT , Notifications , How To