2461542 - How to trigger surveys for classes?

How to trigger surveys for classes?

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SAP SuccessFactors Learning

There are two ways to trigger the surveys.

Basic requirements for a survey to be triggered:

1. The survey is active and published >
2. the survey is associated with the item >
3. the completion status granted to the user is configured to assign surveys >
4. In case of a follow-up survey, Course Feedback and Follow-Up Surveys Email Notification automatic process is scheduled and running.

The survey can be associated to the item by accessing this entity and going to the survey tab.

Method 1:

• When a Learning admin/Learning instructor records learning for the users.

Method 2:

• A Learning admin can initiate the survey assignment by clicking "Initiate Surveys" from the "Actions" section of the class.
• Please note, it only works before the completion has been granted.

Note: The survey is tied to the item itself, therefore it is not possible to trigger the survey based on the segments within a class. It is triggered by the completion of the item, or it can be assigned as a content object of the item as a "pre-test" (see the SAP Help Portal Adding Pre-Tests and Post-Tests to a Learning Item section for more information).

Learning Items Evaluations in SAP SuccessFactors Learning

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