2461571 - Holiday Request Cannot be Deducted From the Assigned Time Account.

Symptom

This document describes a situation, where a vacation request cannot be deducted from the assigned time account.

Environment

SAP Business by Design

Reproducing the Issue

Go to the Home work center
Select the Self Services view
Select the New Leave Request link
Fill in From and To
Select the Next Button to display the deducted days

Now, to verify whether the system has taken the request into account or not.

Go to Time Administration work center
Select Employee view
Search for the relevant employee
Select Edit
Select the Time Account Balances
Underneath the Time Account Balances tab, select the actual time account assigned to the employee
Underneath the Details tab, select the Employee Times
Check the Start Date, End Date and the applied Time Type with Deduction Day(s)
Detect any inconsistency between the expected and actual number of days

Cause

The root cause of this issue is the fact that the assigned time account has a balance with less days than requested by the employee. Hence the missing days cannot be deducted.

It may occur that the system allows the deduction from another assigned time account instead of the actual assigned time account.

Employee times can be deducted from one or more time accounts, and if required, they can be deducted from multiple time account types in a specific sequence.

Resolution

Go to Time Administration work center
Select Employee view
Search for the relevant employee
Select Edit
Select the Time Account Balances
Underneath the Time Account Balances, select the initial assigned time account and select the Adjustments tab
Add row with quantity equal to the number of days needed to compensate the failure, with Posting Type as Manual Posting

Keywords

incorrect, does not work, remains, why, missing, same, count, counted , KBA , SRD-HR-TLM , Time and Labour Management , How To

Product

SAP Business ByDesign all versions