SAP Knowledge Base Article - Public

2461664 - 'Cancel' and 'Save and Close' Buttons Are Missing from Performance Forms

Symptom

When opening a Performance Form, the Cancel and Save and Close buttons are not present.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Navigate to Performance form
  2. Scroll to the bottom and notice the Cancel and Save and Close buttons are not present

Cause

  • Form is in the En Route folder
  • The "Version 10 UI switch" is not enabled in Provisioning
  • HTML configuration in the Form Template XML

Resolution

Form is in the En Route folder

  • Route the form to the user's Inbox and the buttons will appear

The "Version 10 UI switch" is not enabled in Provisioning

  • Please create a ticket with Product Support to enable the Version 10 UI switch in Provisioning

HTML configuration in the Form Template XML

See Also

Implementing and Managing Performance Management - Button Permissions

Keywords

success factors, SF, PM, PMGM, missing buttons, can't see buttons, buttons disappeared, absent buttons , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors HCM Suite all versions