Symptom
Click on Onboarding icon on BizX admin center , Only one link/option available : Maintain number of Active Days for Onboarding in Homepage
Other links/options are missing
Environment
Onboarding
Reproducing the Issue
1. login to BizX and go to Admin center
2. Click on Onboarding icon
3. Only one link/feature is displayed.
4. Permission is missing to access Other links/feature
5. Navigate to Manage permissions Role => select/open the respective Role => click on Permissions
6. Under new Pop up => Manage On/Offboarding => Manage Onboarding Additional Content permission is missing.
Cause
Other Links/features are not available for logged in user as Permissions are not added.
Permission needed : Manage Onboarding Additional Content
This permission is dependent on :
Enable MDF-based new hire activity planning (refer to Onboarding Config Guide for details) in provisioning
Resolution
1. Login to Provisioning => Company Settings =>
Enable MDF-based new hire activity planning (refer to Onboarding Config Guide for details)
2. Enable this feature and save.
3. Once changes are propogated to BizX , navigate to Manage Permission roles again
4. Select the respective Role and click on Permissions
5. In Pop up , Go to Manage On/Offboarding
6. New permission (Manage Onboarding Additional Content) is available now.
7. Check the same and click Done.
8. Once the RBP refresh completes refreshing permissions , you can go to admin center => Click on Onboarding icon and it will show other links/features.
Keywords
permission missing
Link missing
onboarding link missing
feature missing onboarding , KBA , LOD-SF-OBD , Onboarding , Problem