2462222 - 'personRelationshipType' picklist are not appearing while enrolling for benefits.

While enrolling into benefits we are able to enroll dependents, however the 'personRelationshipType' Picklist field drop does not populate the value from the dependent record.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Employee Central - Global Benefits

ESS -> Enrol into Benefits. Add Dependent during Enrolment.
Result: The personRelationshipType Picklist field dropdown does not populate the value from the dependent record

Mis-configuration of personRelationshipType and relationShipType picklist or picklist value codes.

The external Codes of picklist values assigned for relationShipType in Object Definition > Insurance Dependent Type (BenefitInsuranceEnrolleeType) should be same as the external Codes of picklist values assigned under Manage business configuration > personRelationshipInfo > relationship-type.

• The picklist for the field 'relationship-type' in personRelationshipInfo(Dependents) should be 'personRelationshipType'.
• The picklist for MDF objects > field Relationship Type should be 'relationShipType'.
  

Creating a Picklist for Benefit Types

enrolment, Global Benefit, personRelationshipType, Picklist, ECT-72204, Relationship, Dependents, No Data, empty, blank , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem