SAP Knowledge Base Article - Public

2462222 - 'personRelationshipType' picklist values are not appearing in the drop-down list while enrolling for benefits - Employee Central

Symptom

While enrolling into benefits we are able to enroll dependents, however the 'personRelationshipType' Picklist field drop does not populate the value from the dependent record.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Global Benefits

Reproducing the Issue

ESS -> Enrol into Benefits. Add Dependent during Enrolment.
Result: The personRelationshipType Picklist field dropdown does not populate the value from the dependent record

1Relationsship.png

Cause

Mis-configuration of personRelationshipType and relationShipType picklist or picklist value codes.

Resolution

The expected picklist for Benefits is "relationShipType", so the configuration needs to be adjusted:

See Also

Creating a Picklist for Benefit Types

Keywords

enrolment, Global Benefit, personRelationshipType, Picklist, ECT-72204, Relationship, Dependents, No Data, empty, blank, drop-down , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions