SAP Knowledge Base Article - Public

2462469 - How to send only one calendar invite for multi segments in a class?

Symptom

  • Is there a way to send only one calendar invite for multiple segments in a class?
  • The class has multiple segments in a day and when registering a user, it triggers multiple calendar invites. We would like to send only one calendar invite for all the segments.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create a class with multiple segments >
  2. Enroll a user in the class >
  3. Notice the user will receive a calendar invite for each segment of the class separately.

Resolution

To send a single calendar invite for multiple segments of a class, disable the "Send Vcalendar attachments as Calendar Invite" setting by following the below steps:

  • Navigate to System Administration > Configuration > Global Application Settings >
  • Select the "Mail" tab > Search for "Send Vcalendar attachments as Calendar Invite" >
  • Uncheck it > Click "Apply Changes".

Keywords

one calendar invite, multiple segment, schedule offering, one calendar invite for multiple segments, class , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions