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SAP Knowledge Base Article - PreviewSymptom
You are looking for an SAP Contact Center Reporting data guide and contact handling examples to better understand how SAP Contact Center Reporting works
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Environment
SAP Contact Center
Product
SAP Contact Center, on-premise edition all versions
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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