SAP Knowledge Base Article - Preview

2462487 - Contact Center Reporting Data Guide and Examples

Symptom

You are looking for an SAP Contact Center Reporting data guide and contact handling examples to better understand how SAP Contact Center Reporting works


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Environment

SAP Contact Center

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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