SAP Knowledge Base Article - Public

2462526 - Collections - Error: You no longer have access to this collection entry


When you try to open an item from a collection, you get the following error: "You no longer have access to this collection entry".


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Learning

Reproducing the Issue

  1. In the Learning user side, access a collection from the "Recommendations" tile >
  2. Click the item you would like to assign to yourself >
  3. The error will happen.


  • The item is not associated to any library.


  • The user does not have access to the library to which the item is associated.


Include the item to a library or give the user access to the library which the item is associated to.


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