Symptom
- Viewing a Lumira report via the BI Launchpad results in the following error:
"An error occurred in the data manipulation engine. Check the manipulation parameters. (HDB 01001)" - Logs show the following:
Caused by: java.lang.UnsatisfiedLinkError: <E:\BOB\SAP BusinessObjects Enterprise XI 4.0\java\pjs\container\work\<SERVER_NAME>.LumiraServer\org.eclipse.osgi\bundles\138\1\.cp\hl-lib\vcruntime140.dll>: Can't find dependent libraries
Environment
- SAP Lumira server for the BI Platform 1.31.4
- Windows Server 2012
- SAP BusinessObjects Business Intelligence (BI) 4.2 SP03 Patch 4
Reproducing the Issue
- Open the BI Launchpad
- View any Lumira report
Cause
- Microsoft Visual C++ 2015 has not been installed correctly
Resolution
-
Check under Windows Control Panel > "Programs and Features" that MS Visual C++ 2015 redistributable (x64) version 14.0.24210 is installed on the system where Lumira Server 1.31.4 is deployed.
- If not, please go to the Microsoft website here https://www.microsoft.com/en-gb/download/details.aspx?id=48145
Keywords
Lumira Lumira Server C++ , KBA , BI-LUM-SRV-DEP , Installation, Deployment , Problem
Product
SAP Lumira, desktop edition 1.0