SAP Knowledge Base Article - Public

2462881 - MDF Position : Positions are not Created after Position Sync from Employee data

Symptom

MDF Positions are not created After Position sync from Employee data. A blank file shows up in job response.

Environment

SAP SuccessFactors Succession & Development

Reproducing the Issue

1) Log into system

2) Navigate to Admin Tools > Sync Position Model with Employee Data,Click on Sync

3) Position Sync Result shows a blank file.

4) Navigate to Succession > Succession Org Chart > Search for user for whom position should have been created > Error message - 'No Positions Found for the Selected User'

Cause

If data for the fields that have been marked as mandatory are not maitained in user data file then positions won't be created.

Example: positionCriticality field has the 'required' status set as 'true'.

Resolution

Follow below steps to resolve this issue.

  1. Login to System > Admin center > Configured Object definition
  2. Open Position Object and edit to make all the required fields as not required and save the definition.
  3. Login and logout.
  4. Perform the sync then it should work fine.

If solution in this article does not create positions then please create an incidnet for further investigation of the issue.

Keywords

MDF, Position, Sync, Issue, Blank, File, User, Not, Updating, CSV, Excel, , KBA , LOD-SF-SCM-POS , Position Imports, Sync, Tiles etc. , LOD-SF-SCM , Succession Management , Problem

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors Succession & Development all versions