Symptom
MDF Positions are not created After Position sync from Employee data. A blank file shows up in job response.
Environment
SAP SuccessFactors Succession & Development
Reproducing the Issue
1) Log into system
2) Navigate to Admin Tools > Sync Position Model with Employee Data,Click on Sync
3) Position Sync Result shows a blank file.
4) Navigate to Succession > Succession Org Chart > Search for user for whom position should have been created > Error message - 'No Positions Found for the Selected User'
Cause
If data for the fields that have been marked as mandatory are not maitained in user data file then positions won't be created.
Example: positionCriticality field has the 'required' status set as 'true'.
Resolution
Follow below steps to resolve this issue.
- Login to System > Admin center > Configured Object definition
- Open Position Object and edit to make all the required fields as not required and save the definition.
- Login and logout.
- Perform the sync then it should work fine.
If solution in this article does not create positions then please create an incidnet for further investigation of the issue.
Keywords
MDF, Position, Sync, Issue, Blank, File, User, Not, Updating, CSV, Excel, , KBA , LOD-SF-SCM-POS , Position Imports, Sync, Tiles etc. , LOD-SF-SCM , Succession Management , Problem