SAP Knowledge Base Article - Public

2462912 - Onboarding 1.0 setup integration is blank - Onboarding 1.0


Onboarding 1.0 setup integration - Shows blank Page, no RCM or ONB fields listed.


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Go to Admin Center;
  2. Go to Setup Onboarding 1.0 Integration;
  3. Page shows blank, no RCM or ONB fields are listed. 


WebService login is locked out.


  1. Go to Super Admin;
  2. Go to Service Logins;
  3. Check the login user for DataService;
  4. If user is locked, please unlock this user;
  5. If user is not locked out, please update this user with the same password present in Provisioning.


DataService login; locked out; Setup Onboarding 1.0 integration Blank , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem


SAP SuccessFactors Onboarding