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2463103 - Deadline monitoring does not work after system upgrade

Symptom

  • After the system upgrade, deadline monitoring is not working as expected (system has been upgraded to SAP_BASIS release 750, 751 or 765).
  • Latest end of deadline monitoring is not working.
  • Modeled deadline doesn't work.
  • Workflow does not complete along branch.
  • The job log of SWWDHEX looks like the following:

         Deadline job log.png

  • In the workflow log, you can see the following information after deadline is reached (here we use Latest End as an example).

          Deadline WF log.png

  • The expected information is like the following:

          Deadline WF log expected.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Business Workflow
  • SAP NetWeaver 7.5
  • SAP NetWeaver Application Server 7.51 for SAP S/4HANA 1610 (SAP_BASIS 7.51)
  • SAP NetWeaver Application Server ABAP 7.65 for S/4HANA cloud (SAP_BASIS 7.65)

Product

SAP NetWeaver 7.5 ; SAP NetWeaver Application Server 7.51 for SAP S/4HANA 1610 ; SAP NetWeaver Application Server for ABAP 7.65 for SAP S/4HANA Cloud

Keywords

SWW_DI_CREATE, RSWWDHEX, SWW_WI_DEADLINE_CALLBACK, modeled, modelled, RSWDCLRBUF, RSWDACT0, WF_GDPR, SWF_WORKFLOW, Latest end, deadline type, action on work item, , KBA , BC-BMT-WFM-RUN , Runtime , BC-BMT-WFM , Business Workflow , Problem

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