Symptom
- Customer recently upgraded SMP 3.0 SP10 to SMP 3 SP 12.
- Back End tab in Application section of SMP is blank.
- SAP Error displayed during initial sync of the application: "PASSWORD LOGON NO LONGER POSSIBLE - TOO MANY FAILED ATTEMPTS"
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Environment
- SAP Agentry Products
- SAP Mobile Platform 3.0 SP 12
Product
SAP CRM Service Manager 4.1.0 ; SAP CRM Service Manager 4.2.0 ; SAP CRM Service Manager 4.3.0 ; SAP CRM Service Manager 4.4.0 ; SAP Inventory Manager 4.0 ; SAP Inventory Manager 4.1 ; SAP Inventory Manager 4.2 ; SAP Inventory Manager 4.3 ; SAP Mobile Platform 3.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4
Keywords
SAP CRM Service Manager, SAP Inventory Manager , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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