2463442 - Talent Search v2 – Application error when searching some fields from Employee Central Job Information

An application error occurs when performing the search on certain Employee Central Job Information fields, such as: Time in Job; Time in Position; Time in Company; Time in Location; Time in Department; Time in Pay Scale Level.

Error message: “Error occurred: errorId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, fingerprint=65e48d2ddcf6f6b9dd15a3ce04ac39dfcb959247, timestamp=YYYY-MM-ddTHH:mm:ss.mss-####, errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, timestamp=YYYY-MM-ddTHH:mm:ss.mss-####, and the version information from the current screen) if the issue keeps occurring.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

• SuccessFactors Succession Management
• SuccessFactors Employee Central

1. Go to Succession > Talent Search;
2. Select Advanced Information > Job Information element;
3. Fill the search criteria for one of the fields mentioned in the symptom;
4. Click Search;
5. The application error will occur. 

The Employee Central Job Information fields against which you are trying to perform the search are transient fields (not stored in the database, but calculated at runtime) and cannot be used in the Talent Search.

The Employee Central Job Information fields that are transient (not stored in the database, but calculated at runtime), should not be used in Talent Search.

Employee Central, EC, Job Information, JobInfo, errorID, application error, Time in Job, Time in Position, Time in Company, Time in Location, Time in Department, Time in Pay Scale Level, timeInJob, timeInPosition, timeInCompany, timeInLocation, timeInDepartment, timeInPayScaleLevel, fingerprint=65e48d2ddcf6f6b9dd15a3ce04ac39dfcb959247  , KBA , LOD-SF-SCM-TS , Talent Search , LOD-SF-EC , Employee Central , LOD-SF-EC-JOB , Job Information , LOD-SF-SCM , Succession Management , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Succession & Development all versions