2463478 - Configuring EC workflow notification templates

How to configure and modify EC workflow alert and notification templates?

*"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP SuccessFactors HXM Suite
• SAp SuccessFactors Employee Central 

1. Go to admin centre > tool search > E-mail Notification Templates Settings

2. After navigating to the desired page, please refer to templates availble on the left.
3. EC workflow templates are these below:

4. You can click on any of these templates and modify them on the right side edit screen:

You can refer to the supported email tokens which can be used in Employee Central in the EC Workflows implementation handbook and in reference KBAs linked in reference section.

2287616 - List of supported tags for EC Workflows and EC Alerts

2231444 - Time Off Workflow Notification Issues With HRIS_ACTION and EFFECTIVE_DATE Tokens

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions