2463478 - Configuring EC workflow notification templates

How to configure and modify EC workflow alert and notification templates?

*"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP SuccessFactors HXM Suite
• SAp SuccessFactors Employee Central 

1. Go to admin centre > tool search > E-mail Notification Templates Settings

2. After navigating to the desired page, please refer to templates availble on the left.
3. EC workflow templates are these below:

4. You can click on any of these templates and modify them on the right side edit screen:

You can refer to the supported email tokens which can be used in Employee Central in the EC Workflows implementation handbook and in reference KBAs linked in reference section.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Employee Central Workflows: Implementation and Administration

     Chapter: Available Workflow Tags for E-mail Notifications

    For Setting Up Custom Workflow Notifications:  Custom emails for delegation and escalation as well as when an HR admin locks, unlocks, reroutes, or skips workflows are not supported.

• 2287616 - List of supported tags for EC Workflows and EC Alerts
• 2231444 - Time Off Workflow Notification Issues With HRIS_ACTION and EFFECTIVE_DATE Tokens
• 2666252 - Can email templates created in document generation be used for EC and MDF Alerts?

tags, Workflow notification tremplate, configure notification template, Email notification template, customize workflow email,notification email,workflow email , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , How To

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions