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2464152 - Mail adapter not processing mail with attachments

Symptom

  • You are using Process Integration (PI) or Process Orchestration (PO) Mail adapter at the sender side for processing mails from a mail server
  • The mail adapter channel is unable pull the messages from the mail box
  • Within the application logs you can see the below error:
    #/Applications/ExchangeInfrastructure/AdapterFramework/SAPLibraries/SAPXDK#
    com.sap.SOA.apt_mail.3000#BC-XI-CON-AFW#com.sap.aii.af.lib
    #C000C1958F0E0F080000000000002DE1#205405951007671835##com.sap.aii.af.sdk.xi.srt.xmb.XMBIMAPInitiatorServiceImpl.invoke()#J2EE_GUEST#0#
    #E22B86011D1711E7B840524AB3D398B1#e22b86011d1711e7b840524ab3d398b10#XI Mail[channel]_602634#Plain#
    #exception caught during processing mail message [823]java.lang.NullPointerException: charsetName#


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Environment

  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Process Integration 7.31, PI 7.31, Process Orchestration 7.4, PI 7.4, PO 7.4, Process Orchestration 7.5, PI 7.5, PO 7.5, XI, AEX, 823 error, mailbox , KBA , BC-XI-CON-MAI , Mail Adapter , BC-XI-CON-AFW , J2EE Adapter Framework , Problem

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