Symptom
The Ship-From field in the line item is blank for some sales orders.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Sales Orders work center.
- Select the Sales Orders view.
- Select the sales order XYZ (XYZ represents the sales order ID).
- Edit the sales order and navigate to the Items tab.
- In line items the field Ship-From is not showing any value.
Cause
Fulfilment for this sales order is External and therefore the value is available in the Supplier field rather than in the Ship-From field.
Resolution
This is a standard system behavior.
See Also
Keywords
Sales Order, Supplier, Ship-From, Missing , KBA , AP-SLO , Sales Order Processing , How To
Product
SAP BUSINESS BYDESIGN 1708