SAP Knowledge Base Article - Public

2464904 - Employee is Unable to Send Feedback in CPM

Symptom

  • A user, not granted the Continuous Performance Management (CPM) permissions, is trying to respond to a feedback request in the production instance in relation to the CPM module.
  • When the user clicks on the "send" button a pop-up error message occurs:

OData API permission is required

SAP CP feedback error msg-1.jpg

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Continuous Performance Management

Cause

Missing permission setting in the Metadata Framework

Resolution

Provide the affected user role the appropriate permission in order to provide feedback:

FeedbackPermission.JPG

Keywords

SF, success factors, CPM, role based permissions, RBP, feed back request, error , KBA , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Problem

Product

SAP SuccessFactors Performance & Goals all versions