2465060 - Service tree "/default_host/sap/public/bc/its" is not available for HTTP access despite manual corrections from SAP Note 2425258

Symptom

On start of WebGUI (SAP GUI for HTML) or other ITS service, the service returns a message "Service tree "/default_host/sap/public/bc/its" is not available for HTTP access".

The solution (manual correction) in following SAP Note has already been done, but issue persists.

2425258 - SAP GUI for HTML: Service tree "/default_host/sap/public/bc/its" is not available for HTTP access

Environment

Using WebGUI (SAP GUI for HTML) or other ITS services
SAP NetWeaver 7.4 and 7.5

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server 7.51 for SAP S/4HANA 1610

Keywords

SAP GUI for HTML, webgui, itsmgr.js, default_host, Service tree, /default_host/sap/public/bc/its, ITS, MIME, repository, node, duplicated, object directory entry, Service tree, is not available for HTTP access, activate the service, The current SAP GUI for HTML session cannot be executed, until this service has been activated and now will be aborted, /default_host/sap/public/bc/its/img, /default_host/sap/public/bc/its/scripts, 2425258, 2474240, 2355024, 2399477, itsmgr.js , KBA , BC-FES-ITS , SAP Internet Transaction Server , BC-FES-WGU , SAP GUI for HTML , Problem

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