SAP Knowledge Base Article - Public

2465114 - "You do not have permission to view this page" error while accessing Manage Document Template Mapping page

Symptom

Permission error is displayed when trying to access 'Manage Document Template Mapping' page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Admin Center
  2. Search for 'Manage Document Template Mapping'
  3. Below error will be thrown

    DDERROR.png

Cause

This error is displayed due to lack of permission.

Resolution

To access 'Manage Document Generation Template Mapping' screen, user must have permission to 'Configure Business Rules', otherwise they will not have access to the mapping screen. You can access the 'Configure Business Rules' permission by following: Manage Permission Roles -> Metadata Framework -> Configure Business Rules.

Please note that besides this permission, in order to be able to access the feature itself, permission to Manage Document Generation > Manage Document Generation Template Mapping should also be enabled in Manage Permission Roles.

See Also

Implementing Document Generation

Keywords

Document generation, Manage Document Template mapping, You do not have permission to view this page, error, permission, DOC, Doc Gen, Mapping, Screen , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions