Symptom
When user are doing record learning for themselves via the record learning link in the links section, they are not getting an option to add attachment if there is a approval process of esig associated with the item or there is an approval process attached.
Environment
SAP SF Learning Management System
Resolution
This is expected behavior, adding attachments is not supported when recording completion for internal or external event that requires e-signature.
There is an enhancement pending on this with our engineering team but there is no ETA of yet on when it will be released.
Keywords
Record Learning user esignature on item , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem