Symptom
You have created a new rule, however its not displayed in Manage document template mapping page.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
First create a business rule by navigating to:
- Admin Center
- Configure business rule
- Create new rule
Then try to map this rule in document template:
- Admin center
- Manage document template mapping
- Select "Mapping type" as Rule
- Created rule is not displayed in rule drop down (as per screenshot on Symptom section)
Cause
There is an invalid rule configuration.
Resolution
Following configuration must be maintained to display rule in template mapping page
- Base Object - Document Mapping Rule Result
- Rule type - DocumentGeneration
Keywords
Manage, document, template, mapping, generation, rule, missing, template, drop down , KBA , LOD-SF-EC-DOC , Document Generation , Problem