SAP Knowledge Base Article - Public

2465570 - Magnifying glass icon is missing from 'Evaluations' field in LMS Item record

Symptom

In the Evaluations section of the Item record there is no option to search for an Evaluation (magnifying glass is missing)

missing mag galss icon.png 

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  • Learning Administration
  • Search for an item
  • click on 'more'
  • go to 'Evaluations' tab
  • Icon is missing

Cause

  • Customization made to default search selectors

Resolution

Navigate to:

  1. System Configuration->
  2. Configuration->
  3. Search Selectors->
  4. Questionaire Survey->
  5. Edit.

The following custom changes have been made:

dropDownEnabled=true

     6. Revert dropDownEnabled=true to dropDownEnabled=false

Keywords

LMS; Evaluation; Survey; missing; search , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning 1702