2465670 - Unable to Upload Members in Target Groups via Upload From File

• You are unable to upload members in a Target Group by using "Upload From File" in Target Group due to error messages.
• Error message: "You can't add X members due to not supported delimiters."
• Error message: "You can't add X members due to invalid ID formats. Only letters, numbers, hyphens, and underscores are allowed."

SAP Cloud for Customer

1. Go to the Sales Campaign work centre
2. Go to the Target Group work center view
3. Open a Target Group
4. Select "Upload From File" in the Actions
5. Select a file
6. Click Upload

Result: Unable to upload the file and add members due to error messages.

There are two possible causes here.

• Cause 1: The uploaded file has the wrong format.
• Cause 2: Improper format is maintained in the file

1. File formt needs to be CSV
2. See the Resolutions on KBA 3612133 - Unable to Update Members in Target Group By Using Microsoft Excel Add-In

• KBA 2452922 - Target Group is Created without Members via Microsoft Excel Add-In
• KBA 2741200 - Unable to Upload Members in Target Groups via Upload From File due to an error: Please check delimiter; they are either wrong or missing. Only semicolon, comma or tabulator are allowed.
• KBA 3612133 - Unable to Update Members in Target Group By Using Microsoft Excel Add-In

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